Customer Success Story

Protection Zone Management™ and Raft River Electric Cooperative adapt to Covid-19 pandemic restrictions and successfully set-up PZM Substation Inspection program remotely — Raft River realizes instant benefits.

Electrical Utility
Malta, Idaho
Upgrade Their Substation Inspection Software
Electrical Cooperative

Products used

PZM Web Application

PZM's cloud-based web application powers inspection and capital allocation decisions based on PZM's proprietary Protection Zone Management and Protection Zone Score.

PZM Mobile App

PZM mobile app helps electrical technicians inspect and maintain their valuable infrastructure.

Raft River Electric wanted to upgrade its substation inspection program for some time, and after being introduced to PZM, they included adding the program in their budget.

Because of Covid-19 restrictions, the implementation of PZM was initially delayed. To overcome this obstacle, PZM and Raft River decided to set-up the program by sharing information remotely.

System maps, one-line diagrams, and equipment lists were turned over to PZM's implementation team. With good communication and close collaboration, Raft River and PZM were able to successfully add over 350 inspection items into the PZM program.

PZM's implementation team includes engineers with years of electrical utility experience with vast domain expertise in inspection and maintenance programs.

Substation transformers, voltage regulators, breakers and reclosers, circuit switchers, and capacitors were included.

Paper inspections and dual data entry are a thing of the past.

Raft River inspectors are now using iPads with equipment specific questions to complete their inspections.

This experience proves PZM can implement your utility remotely from wherever you are located!

Raft River realized instant benefits using PZM.

After a few months of inspections and identifying deficiencies, Raft River had a planned substation outage. Before the outage, Raft River turned to a PZM deficiency report and with just a couple of clicks, were able to list all of the identified deficiencies in the substation.

PZM allows users to sort deficiencies by area and by risk to plan repairs effectively.

"The PZM team did a great job of implementing our system into their inspection program. We did it all remotely. With PZM, you are working with engineers with years of experience in the utility industry, making the process simple. We turned over our system information and they had us set-up for inspections on our iPads. We've seen instant benefits. I'm able to move on to higher value work with the time PZM saves organizing and scheduling inspections, and eliminating double data entry. Our inspectors open the PZM app on the iPad and they go right to work." – Richard Hall, Raft River System Engineer.

Raft River Electrical Cooperative continues to use PZM to document and schedule comprehensive substation inspections.

We've seen instant benefits. I'm able to move on to higher value work with the time PZM saves organizing and scheduling inspections, and eliminating double data entry.

Richard Hall

Raft River System Engineer

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Improve the Reliability of your Electrical Utility Today!

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